Delete Your Gryter Account

You can permanently delete your Gryter account and all associated data at any time. The fastest way is from inside the app — it takes under 30 seconds. If you've already uninstalled, you can request deletion by email.

Preferred: delete inside the app

Deletion happens instantly when you do it from inside the app. No review window, no email round-trip.

Open the Gryter app.
Go to Settings (tap the profile icon).
Scroll to the Account section.
Tap Delete Account.
Review the on-screen summary, confirm, and (for Google sign-in accounts) re-authenticate when prompted.

The deletion is permanent and cannot be undone — there is no recovery, undelete, or soft-delete period.

Already uninstalled? Email us instead.

If you no longer have the app installed, send an email from the address associated with your Gryter account:

To [email protected]

Subject Account Deletion Request

Include The Google account email you used to sign in to Gryter

Email-based requests are processed within 7 days of verification.

What gets permanently deleted

When you delete your account, the following are permanently removed:

Your profile and all onboarding answers
Complete workout history (every logged session)
Training plans and planned sessions
Exercise progression and autoregulation state
Body weight log entries
App preferences and on-device caches
Your Firebase Authentication account

What is anonymized rather than deleted

Any feedback or bug reports you submitted prior to deletion are retained in anonymized form — your user identifier is removed, but the message body, rating, and device metadata are preserved so we can continue improving the product. These records no longer link back to you.

What may be retained for a limited period

The optional reason you provide on the deletion screen is retained for up to 90 days for product improvement, then automatically purged.
Minimal technical or legal records may persist where required for security, fraud prevention, legal compliance, or billing reconciliation.
Some data may linger in encrypted backups for a short period and is deleted on a rolling basis.

Download your data first (optional)

Before deleting, you can download a complete copy of your Gryter data as a JSON file. Inside the app, go to Settings → Download my data. The file is delivered to your email, typically within a minute.

Subscription billing is separate

Deleting your Gryter account does not cancel an active App Store or Google Play subscription. You must manage or cancel subscriptions through your store account settings:

iOS: apps.apple.com/account/subscriptions
Android: play.google.com/store/account/subscriptions

Contact

If you have questions about account deletion or your data, contact us at [email protected].